Martoffes™ Baby Carrier Wrap

Returns & Exchanges

• Our products are eligible for return or exchange within 30 days of delivery. 
• When 30 days have elapsed since the delivery, we unfortunately no longer offer refund or exchange.
• Only regular priced items can be refunded or exchanged.
• Orders placed using a discount code are eligible for store credit only.
• Items on sale are final sale.

For further assistance please email our customer service department at contact@martoffes.com

Shipping & Delivery 

We have 3 Types of Shipping :

1-Free Shipping ( 14 to 28 Days )
2-Fast Shipping ( 7 to 14 Days )
3-DHL Express Shipping ( 3 to 10 Days )

1.HOW LONG WILL MY ORDER TAKE TO DISPATCHED?
We just need no longer than 1 to 4 business day to deal with your order.

Please contact us firstly (contact@martoffes.com) for more details.

2.CAN I TRACK MY ORDER?
4 working day after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.

4.CAN I CHANGE MY ADDRESS?
Please contact us (contact@martoffes.com) before your item has been dispatched.

5.CAN I GET DELIVERY TO COUNTRIES OUTSIDE OF THE US?
Please contact us (contact@martoffes.com) to ask for the accurate reply.