21-10-2021
Nice
It’s so pretty~~ The color is also very good~~
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Martoffes™ Handbag Flower Vase
Returns & Exchanges
- Our products are eligible for return or exchange within 30 days of delivery.
- When 30 days have elapsed since the delivery, we unfortunately no longer offer refund or exchange.
- Only regular priced items can be refunded or exchanged.
- Orders placed using a discount code are eligible for store credit only.
- Items on sale are final sale.
For further assistance please email our customer service department at contact@martoffes.com
Shipping & Delivery
We have 3 Types of Shipping :
1-Free Shipping ( 14 to 28 Days )
2-Fast Shipping ( 7 to 14 Days )
3-DHL Express Shipping ( 3 to 10 Days )
1.HOW LONG WILL MY ORDER TAKE TO DISPATCHED?
We just need no longer than 1 to 4 business day to deal with your order.
Please contact us firstly (contact@martoffes.com) for more details.
2.CAN I TRACK MY ORDER?
4 working day after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.
4.CAN I CHANGE MY ADDRESS?
Please contact us (contact@martoffes.com) before your item has been dispatched.
5.CAN I GET DELIVERY TO COUNTRIES OUTSIDE OF THE US?
Please contact us (contact@martoffes.com) to ask for the accurate reply.
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Frequently Asked Questions
DO YOU HAVE A PHYSICAL STORE WHERE I CAN SEE AND TOUCH PRODUCT?
We currently have only one physical store in Hong Kong, but we hope to open stores in other locations in the future.
WHAT IF I DON’T LIKE PRODUCT AFTER BUYING?
No need to worry! We give you a 30 days period, you can return the product within that time, but the return will be acceptable only when the product is in new condition. Damaged and used return will not be acceptable.
HOW LONG WILL DELIVERY TAKE?
Some countries are faster than others. It depends on where you are located and how far you are from our logistic partners’ warehouse. It takes around 1 to 4 days for us to process your order for shipping.
WHICH PAYMENT METHODS ARE ACCEPTED?
We accept major credit cards: Visa, MasterCard, Maestro, JCB, and American Express.