Martoffes™ Foldable Dog Stairs
Returns & Exchanges
- Our products are eligible for return or exchange within 30 days of delivery.
- When 30 days have elapsed since the delivery, we unfortunately no longer offer refund or exchange.
- Only regular priced items can be refunded or exchanged.
- Orders placed using a discount code are eligible for store credit only.
- Items on sale are final sale.
For further assistance please email our customer service department at email@example.com
Shipping & Delivery
We have 3 Types of Shipping :
1-Free Shipping ( 7 to 18 Days )
2-Fast Shipping ( 5 to 14 Days )
3-DHL Express Shipping ( 3 To 5 Days )
1.HOW LONG WILL MY ORDER TAKE TO DISPATCHED?
We just need no longer than 1 to 4 business day to deal with your order.
Please contact us firstly (firstname.lastname@example.org) for more details.
2.CAN I TRACK MY ORDER?
4 working day after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.
4.CAN I CHANGE MY ADDRESS?
Please contact us (email@example.com) before your item has been dispatched.
5.CAN I GET DELIVERY TO COUNTRIES OUTSIDE OF THE US?
Please contact us (firstname.lastname@example.org) to ask for the accurate reply.