100% NO-RISK MONEY BACK GUARANTEE
Returns & Exchanges
- Our products are eligible for return or exchange within 30 days of delivery.
- After 30 days from delivery, we can no longer offer a refund or exchange.
- Only regular-priced items are eligible for refunds or exchanges.
- Orders placed using a discount code qualify for store credit only.
- We do not accept returns for items that are damaged or used. Please see our Return and Exchange Policy for details.
- If an item does not fit, we offer a free replacement so you can shop confidently, knowing we've got you covered.
For further assistance, please email our customer service team at contact@martoffes.com.
Shipping & Delivery
| Shipping Type | Delivery Time |
|---|---|
| Free Shipping | 10 to 17 Days |
| Fast Shipping | 7 to 10 Days |
| DHL Express Shipping | 3 to 7 Days |
1. How long will my order take to dispatch?
We process orders within 1 to 4 business days.
2. Can I track my order?
Within 4 business days of shipment, you will receive an email with your courier details and tracking number.
3. Can I change my address?
Please contact our support team within 24 hours at contact@martoffes.com.
4. Can I get delivery to countries outside of the US?
For international shipping, please reach out to us at contact@martoffes.com.